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CONTACT
Olympusmembers@outlook.com for all enquiries
CONTACT ME IF YOU HAVE FURTHER QUESTIONS
Send us an email direct to olympusmembers@outlook.com
Unit 5/6, Miners Road, Llay Industrial Estate, Wrexham
LL12 0PJ - Tel: 07840119989 or 01978 447600
FAQ
Please email olympusmembers@outlook.com if you have any questions.
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My child has had their two taster sessions and we would like to join, what should we do?If we have not already been in touch with you with this information then please email us via olympusmembers@outlook.com and let us know. Upon receipt we will send you all the information you require regarding membership and joining us.
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How do I book a taster session?If you would like to book a taster session, please email the club via olympusmembers@outlook.com, we will then send you over our class information and availability. At the bottom of this email, we will ask you for some information which we require from yourself to book you in. Upon receipt of this, we will send you over your booking confirmation.
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How do I get feedback on how my child is getting on?Please feel free to ask a coach at the end of your child's session as we are very open and more than happy to have a small chat with you :) If you require a more in depth discussion, please let us know and we can arrange a meeting at a time suitable for both yourself and a coach.
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Do you stay open during school holidays?Yes we stay open during school holidays. We also host holiday camps, which are usually advertised on our social media pages a few weeks in advance of each holiday. Please note, If you decide to go away for a long period of time during these holidays, we will still expect you to pay your fees, if you want your child to maintain their space in their class. If you fail to pay your fees, this will mean your child will lose their place in the class and we will offer it to someone else. If at anytime we do decide to close for whatever reason, we will inform parents via email.
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Do you offer classes for both boys and girls?Yes we offer inclusive classes for both boys and girls from the ages of 2 upwards. All abilities welcome.
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Do you do badge schemes?We are currently in the process of designing our own badge scheme, which will be both fun and developmental for all ages.
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My child wishes to stop, how do I cancel?Please email olympusmembers@outlook.com to inform us that you wish to leave us, so we can remove you from our system. You must also ensure you cancel your standing order, as we are unable to do so on our end. Please note, failing to cancel your standing order, will result in no refunds, as this is your responsibility.
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